{"id":623,"date":"2016-10-03T07:58:30","date_gmt":"2016-10-03T07:58:30","guid":{"rendered":"http:\/\/advisor.brighthemes.biz\/demo2\/?page_id=2"},"modified":"2024-09-12T08:52:03","modified_gmt":"2024-09-12T08:52:03","slug":"customer-services","status":"publish","type":"page","link":"https:\/\/ankamisolutions.co.in\/consortium-test\/customer-services\/","title":{"rendered":"Customer Services"},"content":{"rendered":"

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WhatsApp
\nSales & Support :+91-98-111-06184<\/strong><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1636722187317{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #ffffff !important;}”][vc_single_image image=”867″ img_size=”100×100″ add_caption=”yes” alignment=”center” style=”vc_box_border_circle_2″ onclick=”custom_link” link=”http:\/\/182.75.133.163:1468\/capexweb\/capexweb\/”][vc_column_text]<\/p>\n

Broking
\ncustomercare@consortiumsecurities.com<\/a> <\/strong>
\nPhone: 011-4562-2000<\/strong><\/p>\n

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Wealth (Mutual Funds)
\nwealth@consortiumsecurities.com<\/a><\/strong>
\nPhone: 011 – 4562-2050<\/strong><\/p>\n

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Check KYC<\/h4>\n

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Open an Account<\/h4>\n

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Dormant Account Reactivation<\/h4>\n

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Pledge\/Unpledge Securities<\/h4>\n

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Wealth Mobile App<\/h4>\n

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Client Bank Accounts Details<\/span><\/h1>\n

\u201cInvestors are requested to note that Stock broker\u00a0Consortium Securities Pvt Ltd<\/b>\u00a0is permitted to receive money from investor through designated bank accounts only named as Up streaming Client Nodal Bank Account (USCNBA). Stock broker\u00a0Consortium Securities Pvt Ltd<\/b>\u00a0is also required to disclose these USCNB accounts to Stock Exchange. Hence, you are requested to use following USCNB accounts only for the purpose of dealings in your trading account with us. The details of these USCNB accounts are also displayed by Stock Exchanges on their website under \u201cKnow\/ Locate your Stock Broker.<\/p>\n

Name of Bank<\/span>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Account Number<\/span>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 IFSC Code<\/span><\/strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Name of Client Bank Account<\/strong><\/span><\/p>\n

HDFC Bank Ltd.\u00a0 \u00a0 \u00a0 \u00a0 00030340046602\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0HDFC0000003\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Consortium Securities Pvt. Ltd. – USCNB Account<\/strong><\/p>\n

HDFC Bank Ltd.\u00a0 \u00a0 \u00a0 \u00a0 00030340014396\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0HDFC0000003\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Consortium Securities Pvt. Ltd. – USCNB Account<\/strong><\/p>\n

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E-Voting by shareholder<\/a><\/span><\/h1>\n

Companies in normal course introduce various resolutions related to the corporate policies, board appointments, corporate actions, etc., that must be approved by shareholders. Shareholders of the company can vote on these resolutions to either approve or reject them. All shareholders who hold the shares of the companies on the record date are eligible to vote.<\/p>\n

Resident individual shareholders can e-vote by visiting e-voting website. Click here to reach the portal<\/a><\/span><\/p>\n

Encouraging more retail investors to participate in voting on motions moved by listed companies. Click here to reach the portal<\/a><\/span><\/p>\n

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Introducing All New Back Office Client Dashboard<\/a><\/span><\/h1>\n

The new client dashboard shows all your broking related back office data in a simple interface which can accessed on the computer or mobile. You can use the client dashboard to view your holdings, financial ledger, contract notes, request funds payout, pledge\/unpledge securities, etc. To access the client dashboard, click HERE<\/a><\/p>\n

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Wealth (Mutual Funds) Mobile App<\/a><\/span><\/h1>\n

Our mobile app for our mutual fund customers gives you instant access to view your portfolio summary, transaction statement, SIP details, Capital Gains, Goal planner and much more. To get started, sign-up and create a new Mutual Fund account<\/a><\/span>.<\/p>\n

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F&O Margin Calculator<\/a><\/span><\/h1>\n

Margin Calculator helps calculate the margin required before placing a trade.\u00a0Kindly refer to this\u00a0LINK<\/a>\u00a0for the Margin calculator.<\/p>\n

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Facility of voluntary freezing\/blocking of Trading Accounts by clients:-<\/span><\/span><\/h1>\n

We do hereby inform and notify you that we have made a policy for voluntary freezing\/blocking the online access of the trading accounts through which Client may request to freeze\/block the online access of his\/her trading account on account of suspicious activities, in compliance of SEBI Circular No. SEBI\/HO\/MIRSD\/POD-1\/P\/CIR\/2024\/4 dated 12.01.2024 & NSE Circular No. 24\/2024 dated 08th April 2024.<\/p>\n

In further to this, with effect from 01.07.2024 we make available to the Clients two modes of the communications through which Client may request for voluntary freezing\/blocking the online access of trading account on account of suspicious activities and details thereof are given as follows: –<\/p>\n

Dedicated email id-\u00a0stoptrade@consortiumsecurities.com<\/u><\/a><\/p>\n

Chatbot Web link –\u00a0https:\/\/wa.me\/+919811106184<\/a><\/u><\/p>\n

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The Client may send his\/her request for voluntary freezing\/blocking the online access of trading account at email id :-\u00a0stoptrade@consortiumsecurities.com<\/u><\/a>\u00a0from his\/her registered email id, and\/or may submit his\/her request as stated supra, at Chatbot web link:-\u00a0https:\/\/wa.me\/+919811106184<\/a><\/u>\u00a0by his\/her registered mobile number and send the details for freezing\/blocking.<\/p>\n

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KRA Validation of email and mobile:-<\/span><\/span><\/h1>\n

High Alert!<\/p>\n

The attention of Clients is invited to SEBI circular No. SEBI\/HO\/MIRSD\/FATF\/P\/CIR\/2023\/0144 dated August 11, 2023, regarding the \u201cSimplification of\u00a0KYC\u00a0Process and Rationalization of the Risk Management Framework at\u00a0KYC\u00a0(Know Your Client) Registration Agencies (KRAs)\u201d. Clause 8 of the aforementioned SEBI circular states:<\/p>\n

\u201cClients whose attributes of certain\u00a0KYC\u00a0records, as mentioned, are not verified by the\u00a0KRAs shall not be allowed to transact further in the securities market until the attributes are verified.\u201d<\/em><\/p>\n

If you fail to do so, you will have to face the following consequences.<\/p>\n